At Salt-Vape, we value and respect your privacy. This Privacy Statement outlines the types of personal information we collect, how we use it, and how we protect your privacy when you visit our website or make a purchase from us. As Europe’s premier wholesale distributor of disposable vapes, we are committed to maintaining the security and confidentiality of your information in accordance with applicable data protection laws.

1. Information We Collect

We collect the following types of personal information when you visit our website, place an order, or interact with us in other ways:

  • Personal Identification Information: This includes your name, email address, phone number, and billing or shipping address, which we collect when you register or make a purchase on our website.
  • Payment Information: We collect your payment details, such as credit card numbers, PayPal account information, iDEAL, Bancontact, and SEPA bank transfer details, when processing your transactions.
  • Website Usage Information: This includes information on how you navigate our website, such as pages viewed, products clicked, and your IP address, gathered through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect helps us provide you with the best experience when using our website and purchasing disposable vapes. Specifically, we use your data to:

  • Process Orders: To complete your purchase and manage delivery.
  • Customer Support: To handle inquiries, support requests, and resolve any issues related to your orders.
  • Marketing: To send you information about promotions, new products, and updates. You may opt out of marketing communications at any time.
  • Improve Our Services: To enhance the user experience by analyzing website usage patterns.

3. Data Security

At Salt-Vape, we take data security seriously. We employ industry-standard security measures, including SSL encryption, to protect your personal information. All payment transactions are processed securely through trusted gateways, and we do not store your payment details on our servers. We also retain your information only as long as necessary to fulfill your orders or comply with legal obligations.

4. Sharing Your Information

Salt-Vape will never sell or rent your personal information. However, we may share your information in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in processing orders, managing payments, or sending marketing communications.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or government requests.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us recognize your preferences and tailor the website to your needs. You can control your cookie settings through your browser preferences. Please note that disabling cookies may impact the functionality of certain parts of our website.

6. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data under specific circumstances.
  • Opt-out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Statement

Salt-Vape reserves the right to update this Privacy Statement at any time. Any changes will be posted on this page, and we encourage you to review this page regularly to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at:

  • Email: [Your email address]
  • WhatsApp: [Your phone number]