At Salt-Vape, your privacy is our priority. As Europe’s premier wholesale distributor of disposable vapes, we are committed to safeguarding your personal information while ensuring a seamless experience for our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your privacy.
1. Information We Collect
We collect personal information when you visit our website, place an order, or register with us. This includes, but is not limited to:
- Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
- Payment Information: Credit card details, PayPal account information, iDEAL, Bancontact, and SEPA bank transfer details for transaction processing.
- Usage Information: Details of how you interact with our website, including pages visited, links clicked, and browser information.
2. How We Use Your Information
The information we collect is used to provide you with a better, more personalized experience on our website, including:
- Order Processing: To complete your purchase and manage shipping and billing.
- Customer Support: To assist you with inquiries, support, and resolving issues.
- Marketing: To inform you about promotions, new products, and updates related to our services. You can opt-out of marketing communications at any time.
- Improvement of Services: To analyze website traffic and improve the overall user experience.
3. Data Security
We take your data security seriously. We employ industry-standard security protocols to protect your personal information. This includes the use of SSL encryption to secure data during transactions. We also store your data securely and only retain it for as long as necessary to fulfill orders or legal requirements.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your data with trusted service providers who help us with order fulfillment, payment processing, and marketing activities.
- Legal Requirements: We may disclose your information when required by law or if we believe such action is necessary to comply with legal processes.
5. Cookies and Tracking
Salt-Vape uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate information.
- Deletion: Request that we delete your personal information under certain circumstances.
- Opt-out of Marketing: You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in any of our emails or contacting us directly.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [Your email address]
- Phone: [Your phone number]
- Address: [Your physical address]